1. Who We Are
EDAP is a school management and educational ERP platform developed and operated by DigiCop Solutions. EDAP helps educational institutions manage academic, administrative, communication, attendance, and online learning operations.
EDAP may be used through web applications, mobile applications, and school-specific white-labeled versions of the platform.
2. Scope of This Privacy Policy
This Privacy Policy applies to:
- the EDAP web platform
- the EDAP mobile application(s)
- school-branded or white-labeled versions of EDAP
- integrations used within EDAP for educational and operational purposes
This Privacy Policy does not apply to third-party websites, apps, or services that are not operated by DigiCop Solutions.
3. Information We Collect
Depending on how EDAP is used by a school or authorized institution, we may collect and process the following categories of information:
A. User Account Information
- Full name
- Email address
- Phone number
- Username or login details
- Role or designation within the institution
- School or campus affiliation
B. Profile and Identity Information
- Date of birth
- Profile picture
- Gender
- Address
- Identification-related details, such as CNIC or equivalent, if required by the institution
C. Academic and School-Related Information
- Student profile information
- Parent or guardian information
- Teacher and staff records
- Attendance records
- Timetables
- Assignment submissions
- Quiz or exam records
- Academic progress and results
- Class, course, and section details
- School notices, circulars, and consent records
- Fee and billing-related information
- School administrative and operational data
D. Files, Media, and Content Uploaded by Users
- Images
- Documents
- Assignment files
- PDFs
- School records
- Audio or video files
- Other content necessary for school operations or learning activities
E. Device, Usage, and Technical Information
- Device type
- Operating system
- Browser type
- App version
- IP address
- Login timestamps
- Crash logs
- Diagnostic data
- Performance and usage data
4. How We Use Information
We use collected information to operate and improve EDAP, including to:
- create and manage user accounts
- authenticate authorized users
- provide school ERP functionality
- manage academic and administrative workflows
- support communication between schools, teachers, parents, and students
- deliver attendance, timetable, assignment, result, and fee-related features
- enable online learning and collaboration tools
- troubleshoot issues and improve performance
- secure the platform and prevent misuse
- comply with legal or contractual obligations
5. Google Integration and Google User Data
EDAP may integrate with certain Google services to provide educational and collaboration features for authorized users.
Google services may include:
- Google Sign-In
- Google Calendar
- Google Meet
Why EDAP uses Google access
- secure login using Google Sign-In
- scheduling online classes or meetings
- creating Google Calendar events
- generating Google Meet links for educational sessions
- helping teachers and school staff manage online class workflows
How Google user data is used
If an authorized user connects their Google account with EDAP, EDAP may access only the information or permissions required to provide the requested feature.
What EDAP does not do with Google user data
- EDAP does not sell Google user data
- EDAP does not use Google user data for advertising
- EDAP does not use Google user data for unrelated profiling
- EDAP does not share Google user data for unrelated third-party marketing
6. Permissions and Optional Data Access
Some features of EDAP may request optional access to device capabilities such as:
- camera
- gallery or photos
- file storage
- microphone, if applicable
- notifications
These permissions are requested only when needed for specific platform functionality, such as uploading profile pictures, submitting assignments, sharing school documents, attaching media, or participating in educational workflows.
7. Data Sharing and Disclosure
We may share information only in limited circumstances necessary to operate EDAP.
We may share data with:
- Educational institutions using EDAP
- Trusted service providers supporting hosting, analytics, notifications, authentication, and infrastructure
- Authorities or legal bodies where disclosure is required by law
We do not share personal information with third parties for unrelated commercial resale.
8. Analytics, Logs, and Diagnostics
To improve reliability and performance, EDAP may collect technical logs and analytics data.
- app crash reports
- feature usage metrics
- session diagnostics
- device and operating environment information
EDAP may use trusted analytics or infrastructure tools such as Google Play Services, Firebase services, and hosting or cloud platform providers where enabled.
9. Cookies and Web Technologies
The EDAP web platform may use cookies or similar technologies to maintain secure sessions, improve user experience, remember preferences, and analyze platform performance.
Users may disable cookies through browser settings, but some EDAP features may not function correctly.
10. Data Retention
We retain information only for as long as reasonably necessary to provide EDAP services, maintain institutional records, comply with contractual or legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the school’s requirements, the type of data, and applicable laws.
11. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
EDAP is used by educational institutions and may process student-related information as directed by schools or authorized institutions. Where applicable, such information is handled in the educational context and under the control of the relevant institution.
If you believe that personal information relating to a child has been provided improperly, please contact us so we can review and take appropriate action.
13. User Rights and Choices
Depending on applicable law and the nature of the institution’s use of EDAP, users may have rights to:
- request access to their information
- request correction of inaccurate information
- request deletion where appropriate
- withdraw consent for optional permissions
- contact their institution regarding school-managed records
Some requests may need to be handled through the relevant school or institution that manages the user’s account.
14. Third-Party Links and Services
EDAP may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third-party services.
We encourage users to review the privacy policies of any third-party sites they visit.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date shown on this page.
Continued use of EDAP after any update means you accept the revised Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: